Public Safety & Emergency

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Citizens Fire Academy:

Have you ever wondered what it would be like to be a firefighter? Have you ever wondered how the fire department works and why? How would you react if there is a fire or other emergency in your home or work place? If you have ever thought about these questions, or any other question about your fire department or fire safety, here is your opportunity to learn the answers, and much more, first hand. Click here to learn more.

Code Red Sign-Up:

The CodeRED Emergency Notification System is a high-speed telephone communication service for emergency notifications. This system allows the dispatcher to telephone all or targeted areas of the City in case of an emergency situation that necessitates immediate action. Click here to learn more.

Community CPR Program:

The City of West Des Moines Emergency Medical Services is proud to offer CPR courses. Our CPR courses are taught according to the standards of the American Heart Association (AHA). Course instructors are certified by the AHA. Course completion cards are distributed at the time of the class or mailed within 30 days after course completion. Click here to learn more.

Community Education/Outreach:

The Community Education/Outreach Unit was developed to benefit the community in a number of different areas. Law enforcement has a significant, but by no means solo, part to play in controlling, reducing and preventing crime. If there is to be a decline in crime, the community and law enforcement must join together in an effort toward crime reduction. With this in mind, the West Des Moines Police Department has set out to educate and assist the community in measures that can be taken to reduce the opportunity for crime to occur. For a criminal act to be committed, three conditions must exist: DESIRE to commit the crime, ABILITY to commit the crime and the OPPORTUNITY to carry it out. Click here to learn more.

Fire Prevention Bureau:

The Fire Prevention Bureau is staffed by three full-time personnel and several part-time inspectors.  Full-time personnel include the Fire Marshal (Mike Whitsell); Fire Inspector/Lieutenant (Kurt Westhoff) and Fire Inspector/Public Education Coordinator (Denise Kinkade).  Click here to learn more about the programs and services provided.

Westcom Emergency Communications:

The Westcom Dispatch Center is a consolidated public safety dispatch facility that receives public safety related calls and dispatches police, fire and emergency medical services for the cities of West Des Moines, Clive, Urbandale, and Norwalk. Westcom is presently located in the West Des Moines Public Safety building located at 8055 Mills Civic Parkway, West Des Moines, Iowa.  The newly updated and expanded dispatch center moved to this building in March 2009. Click here to learn more.

Police, Fire, and EMS Departments.

Click here to visit the department homepages.